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Website Policy & Disclaimer
The purpose of the City of Burlington website is to provide information about City services, laws, policies, and initiatives. The City of Burlington website is not intended to provide a forum for debate or public exchange of information, but rather is maintained for the exclusive use of the City of Burlington to communicate with the public on matters of general interest via the Internet.

This website is not intended by this municipality to be a source for legal or professional advice. Visitors to this website should always seek the advice of an appropriately qualified professional. This website assumes no responsibility for information contained on this website and disclaims all civil or criminal liability in respect of such information. In addition, none of the content in this website will form any part of any contract or agreement between the municipality and any user, or constitute any type of offer by this municipality to any person. Specific disclaimers may apply in addition to certain content or parts of this website.

This municipality accepts no responsibility for and excludes all civil or criminal liability in connection with any user browsing this website and for the user using the information or downloading any materials from it, including, but not limited to, any liability for errors, inaccuracies, omissions or misleading or defamatory statements. The information at this website might include opinions or views, which, unless expressly, stated otherwise, are not necessarily those of this municipality, any municipal officers, employees or any other person(s) in relation to this municipality who would have any potential liability or responsibility.

All content and information at this website might be changed or updated without any notice. This website might also make changes or improvements at any time, without any notice.

This website is provided to users "as is" and this municipality expressly disclaims any and all representation or warranties, express or implied, to the extent permitted by law, including, but not limited to warranties of satisfactory quality, merchantability, fitness for a particular purpose, non-infringement of third party rights or the presence or absence of any computer virus with respect to the Website service or any materials or content herein.

This municipality hereby expressly, excludes itself from liability for any claims, losses, demands or damages of any kind whatsoever with regard to any information, content or services provided at this website, including, but not limited to, direct, indirect, incidental or consequential loss or damages, compensatory damages, loss of profits or data, or otherwise. Any user of this website agrees to defend, indemnify and hold this municipality, its officers, employees and agents, including independent contractors and its assigns harmless from any claims, damages or costs, including attorney fees, arising from or as a result by the user of the use of this website.

The user of this website does waive, on behalf of the user and the heirs, personal representatives and assigns of the user, any and all claims, actions or cause of action of whatever source or sort against the municipality, its officers, its employees, agents, including independent contractors, and its assigns, from the use of this website by the user and all the content submitted or received from this website. The user further consents here to release by the municipality, pursuant to any public record request, any communication or information which the user supplied to the City through this website, which is not otherwise specifically prohibited from discussion, pursuant to Wisconsin law.

The City is neither responsible nor liable for any viruses or contaminations of a web visitor's hardware, software, peripherals, or properties nor for any delays, inaccuracies, errors, or omissions resulting from use of or with respect to the material contained on its website, including without limitation but not limited to, any material posted on or linked to from the City of Burlington website. The City is not responsible for any special, indirect, incidental, or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the City of Burlington, or a third party.  

Privacy
The City of Burlington website has been built to provide easy access to information and services to the public. To help ensure the website continues to serve as a resource to the public, the City of Burlington collects information about website traffic and allows users to share information with the City. The City of Burlington is concerned with the privacy of website visitors who are using the City of Burlington website. The following outlines treatment of information provided to the City through the website. 

Personal Information Submitted by Users
"Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.  

Personal information provided to the City is done so on a voluntary basis (i.e. sending an email, filling out a form, or participating in a survey). Individuals can choose not to participate in these activities, doing so will in no way affect an individual’s ability to use any other feature of the City of Burlington website.

Public Records
All information collected by the City of Burlington website becomes public records that may be subject to inspection and copying by the public unless an exemption in law exists. This includes communications made via email (including “mailto:” links), online forms, or surveys. If personal information is volunteered by the user, State law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once it is provided, and may be subject to public inspection and copying if not protected by Federal or State law.  

Information Automatically Collected
For the purpose of site management, information about visits to the City of Burlington website is collected. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless the City is required to do so in connection with law enforcement investigations or other legal proceedings.

The City uses log analysis tools to create summary statistics, which are used for purposes such as assessing the information that is of interest to the public, determining technical design specifications, and identifying system performance or problem areas. Website logs do not collect personally identifiable information and the City makes no attempt to link them with the individuals who browse the website. 

When users visit the City of Burlington website and browse or download information, the City automatically collects and stores the following information:

  • The Internet Protocol Address and domain name used
  • Browser type used to view the site
  • Operating system
  • The date and time of the visit
  • The pages or services accessed during a visit
  • The search engine and terms used to access the City of Burlington website
  • The sites visited prior to accessing the City of Burlington website

If visitors to the City of Burlington website participate in a survey, fill out an online form, sign up for email subscriptions, or send an email, the following additional information may be collected:

  • Email address
  • Contents of an email
  • Information volunteered to complete a form or in response to a survey

Personally identifiable information that is submitted to the City via emails, forms, or surveys will be used for the stated purposes, to respond to requests, or analyze trends. The City may redirect messages from website visitors to another department, division, or program within the City that is in a better position to answer visitor questions or respond to requests.

Cookies
The City of Burlington website uses "cookies" to improve user experience. A cookie contains unique information a website can use to track such things as the Internet Protocol address for the computer used to access the City site, the identification of the browser software and operating system used, the date and time a visitor accessed the site, and the Internet address of the website from which visitors linked to this site.

Cookies created on a visitor’s computer by using the City of Burlington site do not contain personally identifying information and do not compromise the visitor’s privacy or security. Visitors can refuse the cookie or delete the cookie file using any of the widely available methods. If visitors choose not to accept a cookie, it will not prevent or prohibit visitors from gaining access to or using this site.

Security
Unauthorized attempts to deny service, upload information, change information, or to attempt to access a non-public site from this service are strictly prohibited and may be punishable under Title 18 of the U.S. Code to include the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. 

Acceptable Use
Using the City of Burlington website indicates your agreement with this policy. Users should refrain from using the City of Burlington if they disagree with this policy.

Individuals, organizations and businesses are free to use the City of Burlington website for any lawful, worthy and ethical purpose, except as limited by this policy. To the extent permitted by the Public Records Act and otherwise legally permissible, commercial use of the City of Burlington website materials, content, and information is explicitly prohibited without the written permission of the City. The website must not be used to solicit customers or sell products or services.

The City of Burlington retains copyright on all text, graphic images, and other content, unless otherwise noted. No person or entity may do any of the following without written permission from the City of Burlington:

  • Modify and/or re-use text, images, or other web content from the City website
  • Distribute the City’s website content
  • Mirror the City’s information on a non-City server

Users with "robots," "spiders," or other automated programs may visit the City of Burlington website, but are prohibited from resending or redirecting information without the prior written permission of the City of Burlington.

Website users are asked to use appropriate names and language when filling out online forms or surveys. Users are forbidden from using false e-mail addresses. 

External Links
The City of Burlington website links to a number of other websites. These include links to websites operated by other government agencies, other cities, nonprofit organizations, and community organizations. Links from the City of Burlington website to any other site on the Internet do not constitute an endorsement. The City of Burlington is not responsible for the content, quality, or accuracy of any materials referenced or linked through the City of Burlington’s website.  

By using the City of Burlington website, users acknowledge and accept that the City of Burlington is not responsible for any materials stored on other Internet sites, nor is it liable for any inaccurate, defamatory, offensive, or illegal materials found on other Internet sites, and the risk of injury from viewing, hearing, downloading, or storing such materials rests entirely with the user. The City of Burlington does not exercise any editorial control over the information on external sites.  

When visitors select a link to another site, they are no longer on the City of Burlington website. The City of Burlington website policy is not applicable.  When selecting a link to another website, visitors are subject to the policy of that new site.